Moving from Doer to Influencer

The role of the Chief Information Officer (CIO) has evolved from decision maker for IT systems to becoming a critical driver in achieving business goals. This requires a distinct shift in mind-set from being an operational partner to being a strategic partner within the organisation.

What does it take to be a successful CIO?

The modern CIO must have a clear vision and be capable of inspiring innovation. They should also be asking themselves what technologies are available to make life easier for both internal and external resources.

In addition, CIOs must have an understanding of their organisation’s strategic direction and be able to articulate their technology requirements in business terms, enabling them to influence their C-level counterparts. Industry relationships are also becoming increasingly important for gaining insights and staying ahead of the competition.

It’s about the impact on the business

CIOs must have an in-depth understanding of the business as a whole and must be able to interpret what individuals within different lines of business need before translating those needs into technology requirements. CIOs must also have the acumen to report on overall business metrics, rather than just relying on standard measurements such as Return on Investment (ROI)and Total Cost of Ownership (TCO).

Flexibility is another key skill requirement for the CIO of today. With technology continuously changing, CIOs should be able to foresee the implications of these changes and take the lead in minimising their impact on the business and its people. Making this transition will be difficult because it is an unavoidable shift in mind-set that must be undertaken by every CIO.

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