One year is a big milestone for any company, but that goes double for us – we aren’t just a new organization, we are the result of the world’s largest technology merger ever!
In the last 12 months, we made a commitment to our customers, employees, and partners and we were not about to let them down. So, we took our goals and projected milestones, and we went out and did this:
Life in the fast lane with the World’s Largest Privately-Controlled Technology Company
Our first year together in this region started off with a bang at Gitex and it was the perfect platform to for us to announce our plans and intentions to the Middle Eastern market. We also launched multiple products, including our first integrated Dell and EMC product just 27 days after the merger was finalized, and helped EMC’s Unity Storage family achieve over $1 billion in revenue (making it one of the fastest-growing storage products in company history).
As 2016 came to a close, the recently unified sales force finalized their strategies to grow underpenetrated accounts and were ready for the new challenges ahead. This innovative shift in sales created a $35 billion Dell Technologies channel and a global channel program that added 10,000 new business customers to the Dell EMC portfolio. This unprecedented growth motivated us all and we continued to drive forward.
Building on from the merger’s global success stories, we focused on Saudi Arabia’s Vision 2030 as an opportunity to demonstrate Dell EMC’s ability to deploy IT transformation as a tool to diversify an entire economy and make the country future-ready. In one year, we have also demonstrated our ability to digitalize government services and equip the public-sector with best in class training and support.
Globally, Dell Technologies continued to invest $4.5 billion in R&D annually, while simultaneously managing to pay off $9.5 billion in gross debt! We’ve also invested an additional $100 million in innovative startups focused on future tech areas like artificial intelligence, machine learning, Internet of Things, genomics, to name a few. But our own product development and supply continued to thrive too.
Dell EMC’s combined supply chain and unmatched ability to reach, service and support customers around the world, enabled us to ship 2.55 units per second (40 million PCs; 2.5 million servers/enterprise products; 45 million S&P units)! Plus we had many notable and game changing product launches in 2017, including the introduction of the 14th Generation of Dell EMC PowerEdge Servers with ScaleIO Ready Nodes and Elastic Cloud Storage already built in.
Our inaugural year was also the year that Michael Dell was announced as the Most Influential Channel Executive in 2017 by CRN. And the year that Dell products won more than 60 awards at this year’s Consumer Electronics Show and VMWare Cloud on AWS Beta program was oversubscribed.
But the excitement doesn’t end here; Dell Technologies is also announcing that GE, the world’s largest digital industrial company, has signed a multi-year commitment to use Dell Inc. as its primary IT infrastructure supplier. This makes the deal one of the largest non-government contracts in Dell Technologies, Dell or EMC history ever!
A future of exceeding expectations and deliver unprecedented customer service.
When two technology powerhouses join forces, the pressure to collaborate, deliver and achieve milestones was never going to be easy. And instead of meeting these expectations, Dell EMC has exceeded them!
“We set the bar high and exceeded our own expectations,” said Michael Dell, chairman and chief executive officer of Dell Technologies. “We’ve made enormous strides this past year in serving the needs of our customers, from governments to fast-growing small businesses to many of the world’s largest enterprises who call Dell Technologies their most strategic IT partner. And we’re just getting started.”
Our sincerest gratitude goes out to everyone who has supported us in achieving these historic milestones. We’ve built a lot of great relationships already and we’re looking forward to strengthening and growing theses even further. Year 2 promises to be just as exciting and we look forward to kicking it off with some new phenomenal product launches… watch this space!